The biggest opportunities to transform healthcare lie not within strategies or processes, but mindsets.

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People come to us with complicated problems that have no clear solution and sit squarely in the grey zone of right and wrong.

The Design Lab uses design thinking as a core foundation. We tap into abilities and viewpoints that are often overlooked by more conventional problem-solving practices. 

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We recognize patterns to help groups come up with user-focused ideas.

We use design thinking to kick start meaningful discussions, breathe life into structure, and develop solutions using human-centred design. 

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We offer courses that harness design thinking into tools like sprints, scrums and liberating structures.