The Design Lab
Our Work
Our Work
How could the organization change their model to provide fresher, more diverse food options to their culturally diverse client base?
Carewest
How to successfully provide vaccines to meat plant employees in a way that is trustworthy, culturally sensitive and efficient.
Sofina/Lillydale Foods, Harmony Beef, Cargill
Foods, UCalgary
Talent Management Strategies and Human Resources
How might we understand the lived experience of working from home during the pandemic, what went well, and what were the challenges – in a service with more than 20,000 employees and multiple roles, sites and stakeholders.
What We Offer
Strategic Foresight
Innovative Facilitation
Solution Design
Training Workshops
How could the organization change their model to provide fresher, more diverse food options to their culturally diverse client base?
Carewest
Sofina/Lillydale Foods, Harmony Beef, Cargill
Foods, UCalgary
Addictions and Mental Health Branch - Government of Alberta
How to better support youth in their drug recovery journey while in the Protection of Children Drug Act (PChAD) program.
Discover
Design
Develop
Validation workshops
Experience conversations
Thematic analysis
Analogous inspiration
Creative ideation
Expert opinions
Low-fidelity prototypes
Objective reflection
Qualitative questions
Ideas
January
Meet Mark: Finding success through tension
March
How to fail like a rock star
December
Building the best design lab ever
Testimonials
"We have a new approach, a team with defined roles, a tool to track the work, a plan for the first planning session next week and initial ideas loaded in as the project backlog.
We have commitment.
We have optimism. We are excited to start working in this new way. We are extremely appreciative."
“As a result of working with the Design Lab, more hospice societies came to the table, became involved, and felt a sense of empowerment.
In my 26 years of being a physician, I’ve never seen a group like this come in and shake things up.”
Joni Mcneely
Linda French
Wheatland and Area Hospice Society Member
Chief Privacy Officer, AHS
"The Design Lab brought compassion, patient centredness, and effective collaboration all to one place. They helped us get all the stakeholders in a room for engaged planning.
We ended up with some concrete pitches to address an important problem that is not easy to solve... providing better health services to mothers dealing with addictions."