The Design Lab

Our Work

Our Work

How could the organization change their model to provide fresher, more diverse food options to their culturally diverse client base?
Design Lab Illustrations-19.png

Carewest

How to successfully provide vaccines to meat plant employees in a way that is trustworthy, culturally sensitive and efficient.
Design Lab Website-Illustrations-26.png
VIEW

Sofina/Lillydale Foods, Harmony Beef, Cargill
Foods, UCalgary

Talent Management Strategies and Human Resources
How might we understand the lived experience of working from home during the pandemic, what went well, and what were the challenges – in a service with more than 20,000 employees and multiple roles, sites and stakeholders.
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What We Offer


We help services understand their status quo and how specific actions will shift future value.





Strategic Foresight

Innovative Facilitation


We lead creative engagement between multiple perspectives to pinpoint opportunities and kick-start change.






We codesign solutions that shape services, enhance the human experience and create shared value.





Solution Design

Training Workshops


We provide education that inspires people to think innovatively and embrace transformation.





How could the organization change their model to provide fresher, more diverse food options to their culturally diverse client base?
Design Lab Illustrations-19.png

Carewest

How to successfully provide vaccines to meat plant employees in a way that is trustworthy, culturally sensitive and efficient.
Design Lab Website-Illustrations-26.png
VIEW

Sofina/Lillydale Foods, Harmony Beef, Cargill
Foods, UCalgary

Addictions and Mental Health Branch - Government of Alberta
How to better support youth in their drug recovery journey while in the Protection of Children Drug Act (PChAD) program.
VIEW

Our Approach

Discover

Design

Develop

Validation workshops
Experience conversations
Thematic analysis

Analogous inspiration
Creative ideation
Expert opinions

Low-fidelity prototypes
Objective reflection
Qualitative questions

Ideas

March

How to fail like a rock star

December

Building the best design lab ever

December

By the Power of ReframE

Testimonials

"We have a new approach, a team with defined roles, a tool to track the work, a plan for the first planning session next week and initial ideas loaded in as the project backlog.

We have commitment.

We have optimism. We are excited to start working in this new way. We are extremely appreciative."

“As a result of working with the Design Lab, more hospice societies came to the table, became involved, and felt a sense of empowerment.

 

In my 26 years of being a physician, I’ve never seen a group like this come in and shake things up.”

Joni Mcneely

Linda French

Wheatland and Area Hospice Society Member

Chief Privacy Officer, AHS

"The Design Lab brought compassion, patient centredness, and effective collaboration all to one place. They helped us get all the stakeholders in a room for engaged planning.​

 

We ended up with some concrete pitches to address an important problem that is not easy to solve... providing better health services to mothers dealing with addictions."

Micheal Auld

Doctor of Medicine

Contact us for a free 30 minute consult